Returns & Exchanges
At Kidney Care, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all eligible items in their original condition.
Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing